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Launching soon in Zimbabwe

Every customerdeserves afair say.

FairSay is a new public record of how Zimbabwe's banks, insurers, networks and food brands treat their customers. Send your complaint now, with your proof, and it can be among the first published when we launch.

How it works

Every complaint is public, every brand gets the chance to answer, and everyone can see whether they did.

  1. Say it

    Tell what happened in your own words, score the brand from 1 to 5 and say what's at stake.

  2. Prove it

    Attach your proof: receipts, screenshots, SMS confirmations, photos or voice notes.

  3. Hold them to it

    We publish it, give the brand a fair say in reply, and track how long they take to answer. No answer? We help you escalate to the right regulator.

Complaint receivedThank you. We'll check your evidence and contact you if we need anything more. You'll get a link when your complaint goes live.

Tell us what happened

Your name, phone number and email stay private. Only your story, your rating and your evidence are published.

The brand
What happened
Stick to facts you can back up. Leave out ID numbers, account numbers and staff surnames.
Rate the brand
US$
Have you already complained to the brand?
Your evidence

Photos, screenshots or PDFs. Keep each file small, under about 2 MB. Got more, or voice notes? Send them on WhatsApp.

Your details (kept private)